Contact
Talk to a person who books freight
No ticket queue and no chatbot. Call or email and you reach the desk that can actually change something about your load.
Direct contacts
Phone
(410) 547-1000Office
145 West Ostend Street, Suite 600, Baltimore, MD 21230Quotes and new freight
Lane pricing, capacity checks, and new shipper setup.
Mon-Fri, 7am-7pm CT
Active load dispatch
Tracking, appointment changes, and in-transit issues.
24 hours, 7 days
Carrier setup
Packet submission, authority and insurance verification.
Mon-Fri, 8am-6pm CT
Claims and billing
Claim filing, POD requests, and invoice questions.
Mon-Fri, 8am-5pm CT